The Early Learning Center

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Family Handbook

The Early Learning Center 2018/2019

Our Mission


Providing exceptional, education and care for children in our dynamic community from birth to six years of age. We reflect the spirit of the Roaring Fork Valley through purpose, professionalism, partnerships, and play.

Our Vision

The Early Learning Center of Aspen, through its commitment to providing exceptional education and care for children of ALL community members, will be recognized as an outstanding choice for parents and caregivers looking for a best in class, innovative and progressive community-based early learning experience.

Our Values

Purpose | Nurturing the whole child to reach their fullest potential during their first years of physical, social, emotional, and academic learning and growth.
Play | Developing curiosity, problem solving, initiative, awareness, focused attention and persistence through playful activities inside and outside of the classroom.

Professionalism | Providing exceptional education and care, using the highest standards of teaching, learning, quality, training, operational excellence, and safety.
Partnership | Connecting to and working together with children, parents, caregivers, teachers, and the community to enhance the experience of each individual child.

Our Purpose- To provide high quality Early Childhood Education to the community of the Roaring Fork Valley

Our Philosophy- Through interactions with a highly trained staff, play and learning activities, partnership between teachers, families, and community, the children at the Early Learning Center will receive a high quality education in their first six years of life.

The ELC is licensed by the Colorado Department of Social Services and meets all state requirements.

We also continue to strive to be the highest quality school, and monster our areas of growth by having CO Shines rate the quality of our program every three years.


1. Colorado Department of Human Services License – Day Care Center 1995-20172. Colorado Shines Rated – 3 Star out of 4 stars

Signing in and out

Hours of Operation

Monday-Friday from 7:30am-5:30pm

The Yellow Brick school building is a secure building. Parent access to the building starts at 7:30am and are expected to accompany their child into the building and sign their child in at the sign in sheet at the entrance of their child’s classroom. Please also mark what time you last applied sunscreen to your child. We ask parents to do a drop off routine. Bring your child into their classroom and greet their teachers, put their belongings into their cubby and wash your child’s hands. After washing hands, help your child check into school for the day. If your child needs additional time to say goodbye have them show you a toy, help them to transition into play and then say goodbye. Routine will help your child to transition from home to school because they will know what to expect.

The building locks up at 5:30pm so please be at the school at 5:20pm for pick-up. Please allow enough time to arrive, sign your child out, and leave by closing time. Please check in with your child’s teacher at pick-up to verbally sign your child out as well as signing out at the sign in/out sheet.

Holidays 2018-2019

We are closed on all major holidays. These days are accounted for in your prorated monthly tuition.

Snow Closures:

09/03/18 Labor Day
10/25/18 Teacher Inservice Day 11/22/18-11/23/18 Thanksgiving Holiday 12/24/18-12/26/18 Christmas Break 12/31/18-01/01/19 New Years Day 01/21/19 Martin Luther King Day 04/26/19 Teacher Cleaning Day 05/27/19 Memorial Day 07/04/19 School closed for the 4th of July

*Parent volunteer hours required 07/05/19 Teacher Wellness Day

08/22/19-08/23/19 Work Days ***

For information regarding closures due to snow or excessively hot weather please call (970) 925-3760 x8. We follow the Aspen School District closures. If they are out of session and extreme weather is present the Board President will call a snow day/ excessively hot weather day closure.

Admission & Enrollment

Prior to your child’s first day of attendance all admission and enrollment forms must be completed and enrollment fees paid. This includes a physical and immunization records.

Fees Due upon Admission (per child)-

  • $55.00- One time, non-refundable registration fee

  • $100- Annual activities and material fee due in September

  • $75- Annual summer activities and material fee due in June

  • $500- Security Deposit. Refunded when the families account is current and a notice is given 60

    days prior to child’s departure from the program.


    Our program accepts children from ages eight weeks of age to 6 years of age before entering into kindergarten. Families have the choice of enrolling their children in our program two to five days a week with the days of the week being dependent on availability within the program. Due to the importance of consistency for children the ELC does not enroll students one day a week unless an exception is brought to the board from the Director, voted on and signed off on. Families will be offered additional enrollment days if a day becomes available and if there is not a move-up into the current space already planned. If a family desires to change enrollment days they are to email the director who will make a dated note of the desired change. If this enrollment space opens in the classroom without a planned child move-up into the class the family will be offered the space.

    Children are admitted without regard to race culture, sex, religion, national origin, or disability. We do not discriminate on the basis of special needs as long as a safe, supportive environment can be provided.


    The Early Learning Center believes that children of all ability levels are entitled to the same opportunities for participation, acceptance and belonging in child care. We will make every reasonable accommodation to encourage full and active participation of all children in our program based on his/her individual capabilities and needs. The ELC refers to family as a parent, legal guardian, sponsor or anyone else who provides for the well-being, best-interest and responsibility of the child in our care.


    At the Early Learning Center equal educational opportunities are available for all children, without regard to race, color, creed, national origin, gender, age, ethnicity, religion, disability, or parent/ provider political beliefs, marital status, sexual orientation or special needs, or any other consideration made unlawful by federal, state or local laws. Educational programs are designed to meet the varying needs of all students.


    Unless we receive your written consent, information regarding your child will not be released with the exception of that required by our regulatory and partnering agencies. All records concerning children at our program are confidential.


Immunizations are required for admission to the Early Learning Center, according to the current schedule recommended by the U.S. Public Health Services and the American Academy of Pediatrics, Every January, we check with the public health department or the American Academy of Pediatrics for updates of the recommended immunization schedule. State regulations regarding attendance of children who are not immunized due to religious or medical reasons are followed. If a child is not immunized a immunization exemption form needs to be completed and on file. Children who are not immunized are excluded from coming to school during outbreaks of vaccine preventable illness as directed by the state health department.

Immunization records are required to be up to date as your child receives them. Within 14 days of each new school year we are required to have a new immunization record on file for your child.

Tuition and Fees


Payment is due on the 5th and 20th of every month with no deduction for any absences, holidays, or closures due to inclement weather, power outages, or other situations beyond our control. Payment is due as outlined in the Enrollment Agreement. Rates are included in the enrollment packet.

If a child starts or ends enrollment in the middle of the month there will not be a prorated amount for the month. Buy-A-Day rates will be charged per amount of days the child is enrolled in school. PreK children will be charged through the end of the school year in August ( the final cleaning day of the school year).

If a child is enrolled at the Early Learning Center and parents are separated or divorced, both parents are equally liable for the tuition bill. If parents have an agreement on who is paying, it is their responsibility to enforce amongst themselves. 


Late Pick-up Fees- Late pick-up is not a normal program option. Late fees of $1 per minute are charged until 5:35pm and $5 a minute after 5:35pm. This fee will be charged to your account. If you arrive past 5:40 your child and a teacher will be waiting for pick up by the soda machine off the 215 N Garmisch St. entrance of the building. Please respect our staff by being to school on time to pick up your child.
Late Payment Charges -If payment is not received by the 20th, a late fee of $50 will be applied to your account. If your account has not been paid in full within 10 business days, your child may be discharged from the program. If payment is more than 60 business days past due, we may attempt to recover payment in small claims court and/or your account may be sent to a THIRD party collections

agency. You will be responsible for all expenses associated with these actions including all court and attorney fees.
Special Activity Fees -From time-to-time there will be additional fees associated with special activities or field trips. These fees are due prior to the event, activity or trip.

Returned Checks/Rejected Transaction Charges- All returned checks or rejected ACH (automatic debits) or credit card transactions will be charged a fee up to $40. This charge may be collected electronically. Two or more returned checks or rejected transactions will result in your account being placed on “cash only” status. 

Addition Tuition Information
Vacation- To retain your child’s spot during vacation, 100% of your regular tuition is due.
Schedule Changes- Two weeks notice must be given to the Office Manager for permanent schedule changes such as adding or dropping days. There is a $25 fee for schedule changes. PLEASE COMMUNICATE ANY SCHEDULE CHANGES TO THE OFFICE.
Buy A Day- There are days that you may need to buy an extra day of care within the program. This is an option when there is availability in your child’s room. The Office must be consulted ahead of the time. Payment for the extra day will be added to your account the day of. Buy a day rates are based on the age of the child and what room the child attends. 

Attendance and Withdrawal


If your child is going to be absent or arrive after 9:00 AM, please call us at 970-920- 9201 or email Please remember that absences are still a part of your monthly tuition.

Make-Up Days 

Year-round children are eligible for make-up days. The number of make-up days each child receives is equivalent to the number of days per week your child is enrolled at the start of the current academic year. Make-up days may be redeemed for a day’s attendance for days missed. Make-up days can only happen when there is space that day in your child’s classroom.

Closing Due to Extreme Weather

Should severe weather or other conditions (i.e., snow, storms, floods, tornadoes, hurricanes, earthquakes, blizzards, loss of power, loss of water) prevent us from opening on time or at all, notification to the families will be announced on our Facebook page and school closures, please call 925-3760 x8. If the Aspen School District is CLOSED, the Early Learning Center is also CLOSED.

If it becomes necessary to close early, we will contact you or your emergency contacts as soon as possible. Your child’s early pick-up is your responsibility to arrange.


A written notice to the Early Learning Center Office, 60 days in advance, is required by the center when a child is being withdrawn. If a child is suddenly withdrawn from the program without a 60 day written notice of withdrawal, your deposit of $500 will not be refunded. Families who withdraw and later re-enroll will be charged a re-enrollment fee.

Transfer of Records 

Whether transitioning to the next program setting or to a new classroom, your child’s records will be transferred internally. If your child is transitioning to a new school, a written request from you with instructions to where the records should be sent is required. 

What to Bring

Leave toys from home at home or in your care. They create many arguments among children because it is hard to share a special toy. Below is a list of needed supplies for each age of student at the ELC.

Infants and Waddlers: Bottles and milk for a day’s use, at least 6 diapers per day, wipes, diaper cream, at least 2 changes of clothes per day, a crib sheet, wearable blanket (blankets are not allowed in the children’s cribs per safe sleep regulations), a pacifier if needed, sunscreen and a sunhat. Winter- warm clothes, mittens, hats, snowsuit.

Toddlers: Bottles and milk for a day’s use or a sippy cup/water bottle, at least 6 diapers per day, wipes, diaper cream, at least 2 changes of clothes per day, a crib sheet, blanket, a pacifier if needed, sunscreen and a sun hat Winter- warm clothes, mittens, hats, snowsuit and winter boots.

Older Toddlers: At least two changes of clothes or more per day if going through the toilet training program. Sippy cup/water bottle, at least 6 diapers per day, wipes, diaper cream, a crib sheet, blanket, a pacifier if needed, sunscreen and a sunhat. Winter- warm clothes, mittens, hats, snowsuit and winter boots.

Preschoolers: At least two changes of clothes or more per day, water bottle, at least 6 diapers per day if needed, a crib sheet, blanket, sunscreen and a sunhat, a backpack for bringing home school work. Winter- warm clothes, mittens, hats, snowsuit and winter boots.

Pre-Kindergarteners: At least two changes of clothes or more per day, water bottle, at least 6 diapers per day if needed, a crib sheet, blanket, sunscreen and a sunhat, a backpack for bringing home school work. Winter- warm clothes, mittens, hats, snowsuit and winter boots.

*Please label all items brought from home with your child’s name (i.e., clothes, bottles diapers, pacifiers, crib sheet, blanket, etc.) to prevent items from becoming misplaced or lost. The ELC will not be held responsible for lost or damaged items.


Upon enrollment each child will be assigned a “cubby.” Cubbies are labeled with your child’s name. Please check your child’s cubby on a daily basis for items that need to be taken home. It is the parents responsibility to keep their child’s cubby clean and organized. Please place children’s personal belongings and money if brought to school in these cubbies. Please leave precious items at home.

Lost & Found

You can look for lost items and bring found items to the Lost-and-found Box located at the office. Please note that we are not responsible for lost personal property.

Drop off and Pick Up

General Procedure

Drop off and pick up times are wonderful times to communicate with your child’s teachers about information they need to know, or that they need to share with you. Please be available for these interactions.
Children often cry when being dropped off at school. To help with this please create a routine with your child for drop off. Bring your child into their classroom and greet their teachers, put their belongings into their cubby and wash your child’s hands. After washing hands help your child check into school for the day. If your child needs additional time to say goodbye have them show you a toy, help them to transition into play and then say goodbye. Routine will help your child to transition from home to school because they will know what to expect.

Checking in and Out

At the start of each day we ask that parents arrive at the center, help their child to sign into the attendance board, wash hands, and then after child drop off is complete, sign in to the check in and out sheet outside of your child’s classroom. Please also note on the sign in sheet the time sunscreen was applied to the child, or a N for no if not applied.
At the end of the school day when you pick up, guardians must check in with the child’s teacher before taking them off the school grounds to inform the teachers that the child is departing for the day. Please check out your child from the classroom attendance board, and check in them out on the sign in and out sheet.
At the end of the day the closing classroom teacher will check the bathrooms /classrooms and playground and check the sign in and out sheet to ensure all children have been safely picked up by a caregiver. The administration staff will check the general areas (shared bathrooms, gym) of the Yellow Brick grounds during building lock-up to ensure the building is empty of children.

Closing of the School Day

Parent’s security access to the premises ends at 5:30. At this time the doors will be locked to enter the school from outside of the building. The school will be secured, locked and alarmed by 5:45. The closing staff will make sure that all children are out of the building, and the classrooms and playground are secure.

Authorized & Unauthorized Pick-up

Your child will only be released to you or those persons you have listed as Emergency and Release Contacts. If you want a person who is not identified as an Emergency and Release Contact to pick-up your child, you must notify us in advance, by email. Your child will not be released without prior written authorization. The person picking up your child will be required to show a picture ID as verification. Please notify your pick-up person of this policy.

If a child has not been picked up after closing and we have not heard from you, attempts will be made to contact you, and the contacts listed as Emergency and Release Contacts. Provisions will be made for someone to stay with your child as long as possible, but if after 15 minutes we have not been able to reach you or a person listed as an Emergency and Release Contact, we will call the local child protective services agency.

Right to Refuse Child Release

We may refuse to release children if we have reasonable cause to suspect that any person picking up a child is under the influence of drugs or alcohol, or is physically or emotionally impaired in any way that may endanger the child. To protect your child, we may request that another adult listed as an Emergency and Release Contact pick-up or call to police for assistance to prevent potential harm to your child. Reoccurring situations may result in the release of your child from the program.


Child to Staff Ratios

We maintain the following standards for child to staff ratios. We follow Colorado Shines recommendation for ratios, and keep the number below state ratios the majority of the time.

  • Infant Room and Waddler Room (8 weeks to 18 months) 4 children to 1 teacher. Maximum

    group size 8.

  • Younger Toddler Rooms (12 months to 2 years)5 children to 1 teacher. Maximum group size


  • Toddler rooms (2 – 3 years old) 6 children to 1 teacher. Maximum group size 12.

  • Preschool rooms (2.5-4 years old) 7 or 8 children to 1 teacher Maximum group size 16.

  • PreK (4-6 years old) 8 children to 1 teacher. Maximum group size 16. Supervision

    Staff are required to actively supervise all children in attendance of their classroom at all times through the day. Staff will keep track of who is at school, and who has been picked up, count the children through all transitions, and maintain knowledge of where each child is throughout the day.

Staff Qualifications

• •

Early Childhood Teachers at the school either have a BA in the field of Early Childhood Education or have taken specific Early Childhood Education courses. These teachers have the state required amount of experience working with children under the direction of an Early Childhood Teacher.

Assistant Teachers are partaking in Early Childhood Education courses and working towards their Early Childhood Teacher Qualifications.
Aides have a natural ability with kids, experience, and are working towards starting their professional development. They work under the direct supervision of an Early Childhood Teacher.

Teacher’s shift times:
Infant Rooms-
• 3 teachers a day working ten hours shifts- 7:30-5:30. Planning time is built into their staffing


Toddler-PreK rooms-

  • Early shift- 7:15-3:00 (1:00-3:00 planning time)

  • Middle Shift 8:30-when at ratio (12:00-1:00 break)

  • Late Shift 10:00-5:30- (10:00-12:00 planning time)

    Communication & Family Partnership

    Child, Staff and Family Relationships

    The Early Learning Center sees it as imperative to cultivate positive relationships between the children, staff and families of our program. Please see the below for ways we intentionally obtain this, and please communicate often with us, so we can best build relationships with your family and best provide care for your child.

    Daily Communications-Teachers in each classroom will send out a daily email to parents. These will keep you informed about your child’s activities and experiences at the center and important information for your child’s classroom and our school. There will also be daily photos sent in this email from the classrooms day. Notes will be sent home as needed. Please check in and out with your teachers so they can share with you about your child’s day, and you can share any needed information with the teachers about your child.

    Bulletin Boards are located throughout the center. Bulletin boards provide center news, upcoming events, faculty changes, holiday closing dates, announcements, etc.

    Monthly newsletters provide center news, events, announcements, etc. These newsletters are emailed out from the office and will be available from your child’s teacher if you need a hard copy.

Office Communication include emails from the office that will be sent out to relay important information, announcements, event invitations, newsletters and general updates. Please read information sent to your email to stay in the know.

Family visits in the classrooms are highly encouraged. Please feel free to visit classrooms, volunteer, come along on a field trip, or eat a meal with your child. Your child’s teacher can let you know when a good time would be so please communicate ahead of time and sign in with the office when you get to the school. Each family is a child’s first teacher. We value families as partners in the growth and development of children in our program. We encourage parents and other family members to be involved in the program, visit children’s classrooms, participate in events, and provide feedback on the program. We offer a variety of ways in which families can participate in helping us establish and reach goals set for our school and students.

Family Nights- are scheduled on a regular basis. These nights include snacks, drinks and fun filled age-appropriate activities for families. Family Nights allow families and children time to share, learn, and have fun. Families have an opportunity to be a part of their child’s learning experience and connect with other families. (e.g. - Thanksgiving Play/Potluck and classroom parties)

Parent/Teacher Conferences are scheduled twice a year. These conferences are an opportunity to discuss your child’s developmental areas, how they are doing in class, and set goals that we can be working on together. As a school, we us T.S. Gold observation reports to guide these discussions. You may request additional conferences regarding your child’s progress at any time. We encourage you to communicate any concerns you may have about your child.

Ways to Be Involved

We offer a variety of ways for families to participate in the growth and improvement of our program. We encourage families to take an active role.
Below are some ways to be involved.

Parent Advisory Committee – meets 4 times a year to review progress toward annual goals. 

Classroom Representative – serves as a liaison between classroom parents and teachers 

Fundraiser Committee – meets monthly to plan fundraisers 

Family Events: We have several events throughout the year that bring our entire community together. Watch for the announcements! If you would like to help plan one of these events please touch base with the office. 

Classroom Activities: Enjoy and help your child’s class with planned activities. Each classroom releases their monthly activity calendar before the new month. If you are interested in volunteering your time or professional expertise please speak to your child’s teacher and the office staff to set it up.

Family/Parent Workshops: Our menu of family workshops changes annually. Below is a list of workshops we can typically offer. See the monthly calendar for scheduled topics. We welcome requests for workshop topics: Positive Guidance and Loving Discipline,Toilet Training, Safety in the Home,Child Proofing Your Home, Brain Development, Nutrition and Exercise for Small 

Bodies, Supporting Your Child in Times of Stress, Food Allergies, How to Prepare for a Conference, Warning Signs for Developmental Delays, Value of Reading to Your Child, Everyday Math , and more.

Open Door Policy

We are delighted to have family members participate in our program. Parents/Guardians are welcome to visit the program any time during regular program hours. The infant room welcomes parents/ guardians to nurse or feed their infants.

Please remember for the safety and protection of the children, external doors will be kept locked at all times. Parents have their access to the building during school hours, and other family members can sign in with Kids First.

Our team will always do their best to take time to speak with parents/guardians. Staff are devoted to caring for children. If they are busy with their students and a situation requires a longer discussion, kindly arrange a meeting time with the teachers.


Unless the family indicates that they want their child to participate, we will not use pictures and names of children for publicity.


As a non-profit the ELC depends on parents to assist the program in a wide variety of ways. With parental help, everyone benefits, and the quality of the children’s experience at school is greatly enhanced.

The ELC is funded primarily by tuition, subsidies provided by Kids First, and grants received through the school year. This money, however, does not cover the cost of operating the school, and each year there is a need to raise additional funds through grant writing and fundraisers. Our fundraisers require participation from both parents and teachers.

Fundraisers scheduled each year include, but are not limited to:

July Fourth: On July 4th we host a carnival in Aspen. This fundraiser is always a huge success and creates a great fund for our school to be able to do great activities for the kids at the school. We hold a silent auction at the event and require each parent to donate two NEW items, or one NEW item with the value of $200.00. The business’ in the valley are always happy to donate items for this auction. If you are unable to provide the silent auction items you can make a $200.00 tax deductible donation to the ELC. Every year, each family MUST volunteer two hours on the day of this event. In case of not

being able to fulfill your volunteer hours you can send a family member or babysitter to fill in for your volunteer hours or make a $200 tax-deductible donation to the school. Hands helping for the event is the most helpful. Don’t hesitate to ask if you have any questions.

Ducky Derby: Each family is also asked to purchase or sell at least 10 ducks for the Ducky Derby which takes place in August each year.

Curriculum & Learning

Learning Environment

We provide a rich and positive learning environment with the use of Creative Curriculum, which is developmentally appropriate to the specific ages in each classroom. We have a flexible daily routine that allows children to advance at their own pace. We strongly believe that learning happens through play. Learning and exploring are hands-on and are facilitated through learning centers. Our program is designed to enhance children’s development in the following areas: social/emotional, physical, cognitive, and language development.


Each group of classroom teachers get together often to plan their weekly curriculum as well as talk about different development needs of their students. They use Creative Curriculum to plan studies and activities. Teachers adjust curriculum to children’s needs by observing them and plan activities for the classroom from the interests of the children. The room is then transformed into the theme. The learning centers in each classroom are set up to enhance and nourish the children, as they acquire knowledge and skills through play.

The Early Learning Center features eight classrooms. Each room is arranged into learning centers, filled with developmental appropriate materials to enrich each student’s play. In each classroom you will find learning centers that offer play with these types of materials/play; Art, Blocks and Accessories, Books and Posters, Dramatic Play, Large Muscle Equipment, Manipulative Toys, Musical Equipment, and Science Materials. Through facilitating play in these centers, children have exposure to concepts in the areas of math, science, literacy, art, and language. For more detail on what your child is learning in each of these areas in their specific classroom please feel free to talk to the director or your child’s teacher.

For ideas on ways to work with your child at home please see

Social and Emotional Development

At the Early Learning Center we largely focus on social and emotional development. We use teaching strategies to help children grow their attachment, self-regulation skills, friendship skills, ability to identify and react to emotions, and promote children’s overall social and emotional competence. We use strategies for all children to thrive in this area, and when we need to we will intervene and support children and families who need extra support through developing a positive behavior support plan with the intent to reduce challenging behavior with our teaching team, parents, administration, and early childhood mental health consultant. Through the use of strategies and training our teachers in social and emotional development of young children we prove a socially and emotionally respectful learning and care environment.

TS Gold

TS Gold is our observation tool that is attached to our curriculum. From teachers observations on each child, information is gathered about each child’s developmental abilities and we are able evaluate developmental progress so we can modify and adjust what we are doing in our classroom to give individualized instruction for each child. This evaluation is communicated to families through a report given at parent/teacher conferences. If you would like to speak at anytime of the year about your child’s progress these reports are available.

For information about your child’s day, please see copies of daily schedules and lessons plans posted in each classroom, and emailed out to parents.

Outings & Field Trips

We are a community based school. We work with a lot of local organizations to enrich our students learning experience at the Early Learning Center, which leads to a lot of field trip opportunities throughout the year.

Weather permitting; we conduct supervised field trips around the community of Aspen. Children are accounted for at all times. A permission statement for participation in walking trips is included in the enrollment package.

Often the classrooms plan field trips to places such as ACES, up the Gondola, The Aspen Art Museum, parks, etc. If you have the time we encourage you to join your child on the trip.
For field trips, please dress your child appropriately for the season. Shoes that your child can walk comfortably in is a must. The safety of children and staff will be guarded in all activities of child care programs. Proper restraint systems (seat belts) and the correct use of them are critically important during travel to/from the child care program as well as during field trips. The Early Learning Center does not provide in-house transportation. In the case of a field trip needing transportation the staff and children use the bus system to get from one location to the other.

Parents are notified of field trips before the day, and are asked to arrive at the center in time for their child to depart with the class for the field trip. If a child is late and the class is nearby we ask the parents to drop off their children at the field trip location. If that is not possible the child can stay with office staff and given an activity at the school.

Television Time

Our normal daily routine does not include television watching, but from time-to-time, we may stream a television show or movie without advertisements as a teaching aid and discussion stimulator. Television consumption will not be longer than [one] an hour and the program will be screened prior to showing. Programs will consist of non-violent and high-quality educational material. Our focus is to provide your child a positive experience with increased understanding of the world. A class may occasionally do a movie day, these will be preplanned and communicated to parents ahead of time.

Electronic Media

In the case of use of electronic media, such as learning apps, the children are limited to 20 minutes or less per day per child. Apps are pre-screened to contain non-violent and high-quality educational content.


Multiculturalism is vital for all children because it sets social goals and promotes respect for all people and the environment we inhabit. We utilize books, music, games, and a wide range of activities as aids to teach our children respect for our world and the diversity of life upon it.


Our holiday policy encourages an enhanced understanding of and respect for different cultures and beliefs of children, families, staff and community.

Developmental Delays and Additional Resources

If you have any concerns about your child’s development please speak with your child’s teachers and the director. Our goal is to see each child thriving. If there is concern about developmental delays from the teacher or parents, the school will have a meeting with the teachers, parents, and administration staff. At this time we can make goals to work together on for your child, speak about strategies to help, and do a Child Find referral to have a student evaluated for developmental delays.



Each classroom has a flexible daily schedule that the teachers and students follow. Included in this routine are: play time, snack time, bathroom times/diaper changes, large group instruction, small group instruction time, outside time, lunch, rest, gym play, and other activities. Following to this routine helps children to thrive at school by knowing what is next in their day to day routine.

Meal Time

Children are given individual snacks and lunches together at a community table. The children are given ample time to eat before moving onto the next activity. Teachers sit with the children as they eat, and help as needed. Teachers who are trained/certified in first-aid for choking are present at meals.


If your child has a food allergy, you must notify us in writing so that we can make appropriate substitutions. The written notification should list appropriate food substitutions and must be updated at least annually. If your child has a food allergy we ask that your provide some snacks that we can keep at the school for when the children are eating a snack with the allergy in it.

Food allergies can be life threatening and each child with a food allergy should have an action plan for emergency care completed by the family physician.


We do not provide or facilitate breakfast at school. Please make sure your child comes to after being offered a well rounded breakfast.

Snack Time

We provide a morning snack and afternoon snack in the toddler-prekindergarten classrooms. These are healthy food options that will keep the children energized for their day. Food prepared for or at the center will be properly planned, prepared and portioned according to the Child and Adult Care Food Program ( and the state requirements for food service.


Parents are required to bring their children lunch to school. Please pack it in a lunch box that can be out of the refrigerator for the day. We ask that food be brought to school in a container that the child can be served directly from, like a Bentgo Children’s Lunch Box.
Food brought from home is permitted under the following conditions per state regulations:

  • Perishable food to be shared with other children, for special occasions-i.e. 
 birthdays, holidays, must be store-bought and in its original package.

  • Baked goods may be made at home if they are fully cooked, do not require 

    refrigeration and were made with freshly purchased ingredients. A list of 

    ingredients is required to check for allergens, and there must be enough food for all children.

  • Please label food with your child’s name, date, and type of food.

  • Children will not be allowed to share food provided by the child’s family unless the food is

    intended for sharing with all of the children.

  • Leftover food will be discarded except for foods that do not require refrigeration and/or come in a

    commercially-wrapped package that was never opened.

    Lunch Ideas for a healthy meal:

    Please see for healthy lunch recipes for children.

    Infant feedings

    We adhere to the following procedures when feeding the infants in our care.

• Bottle-fed infants are fed while being held or sitting up.

  • Infants are fed “on demand” to the extent possible (at least every 4 hours and 
 typically not more than hourly).

  • Breastfeeding is supported by providing a place for nursing mothers to feed their 

  • Expressed breast milk may be brought from home if frozen or kept cold during transit. Fresh breast milk must be used within 48 hours. Previously frozen, thawed breast milk must be used within 24 hours. Bottles must be clearly labeled with the child’s name and the date the milk was expressed. Frozen breast milk must be dated and may be kept in the freezer for up to three months.

  • Formula must be brought to the premises measured in bottles for the day, with the child’s name, and the measurement of water to be added to the formula written on the bottle.

  • We encourage parents to come and do a feed during the day, whether formula or breastfeeding. This is a great opportunity to build your community with the teachers and other parents.

  • Bottles will be sent home each day to be cleaned and brought to school the next day.

  • Solid foods will only be introduced after a consultation with the child’s family.

    Toddler Feedings

  • Children are encouraged to self-feed to the extent that they have the skills. Children are encouraged, but not forced to eat a variety of foods.

  • Round, firm foods that pose a choking hazard for children less than four years of age are not permitted. These foods include: hot dogs, whole grapes, peanuts, popcorn, thickly spread peanut butter and hard candy. 

    Rest Time


    Infants sleep according to their own schedule and are put to sleep on their backs for safe sleeping. Our staff are trained on the best safe sleeping practices for infants. Please provide a sleep sack for safe sleeping. If your child needs to be swaddled or placed in a position other than their back a doctors waiver needs to be filled out. It will be filed, and a sign will be posted by your child’s crib that they are on a waiver. If an infant is not sleeping the teaching staff will provide quiet activities in the play space of the classroom.

    After lunch, all children less are offered a quiet rest time of 30 minutes. Children are not forced to sleep. If a child does not nap after 30 minutes rest they are offered a quiet activity in the classroom. Children older than 5 who have transitioned out of nap are still offered a 30 minute quiet rest time. They may have a quiet activity such as books, puzzles, or drawing on their mat during this time.


    If your child is still in diapers, you must supply a consistent supply of diapers and wipes. Our teachers change diapers at routine times of the day, and as needed in between. The teachers are trained in and follow the best practices for clean and sanitary diaper changing.

Toilet Training

The most important factor in making the toilet learning experience successful and as low- stress as possible is family/teacher partnership which supports the child. Research indicates that children cannot successfully learn how to use the toilet until they are physically, psychologically, and emotionally ready. Many pediatricians say that most children under 24 months of age are not physically capable of regulating bladder and bowel muscles. Most positive toilet training occurs after children show signs of physical control or awareness of their bodily functions and when they demonstrate an interest or curiosity in the process. We are committed to working with you to make sure that toilet learning is carried out in a manner that is consistent with your child’s physical and emotional abilities and your family’s concerns.

Per state regulations there shall be no attempt to toilet train children under the age of 18 months. Toilet facilities must be provided for children two years of age or older, and are not required for children under the age of two.

Children in the process of potty training will be reminded frequently to try to use the toilet. Health laws prohibit the use of potty chairs. Supply LOTS OF EXTRA CLOTHES as it takes a while until children get the knack of using the toilet at school. If a child feels extremely uncomfortable using the toilet at school, if a child has three or more accidents in a row, or if a child is needing one on one help from the teacher excessively, the teacher will use diapers until the child is ready.

When your child is in the midst of potty training, please bring your child into the toilet at drop off time and pick up time. It reinforces the entire potty training experience. Please stay in communication with your teacher through this process to be able to best work together.


Your child’s transition in child care should be a positive and exciting learning adventure. We will work with you and your child to ensure the smoothest possible transition occurs as new routines and new people are introduced. We will schedule a meeting with you to discuss the transition period and allow for visiting your child’s new classroom before starting at the school.

Transition from home to center

Prior to your child’s first day, you will have an opportunity to tour the center, meet with your child’s peers and teachers, and communicate any anticipated concerns. At this time please share the best communication methods that the teacher may use to reach you. We will have a tour of the classroom and a time to meet with the teachers and director. During the meeting you can tell us about your child, and we can also share with you important information about the program and classroom. We encourage parents to bring their child in to play before starting the program to help with the transition. The teaching staff will send out individual communication through the first days to let you know how your child is handling the change. At the start of each new school year there will be an ice- cream social for you to meet your child’s teachers and other parents in your class. There will also be a open house held in September.

Transitions at classroom move-ups

Children are transitioned to the next program based on age, developmental readiness, state licensing requirements, and space availability. During the transition, current and future teachers will meet with you to propose a plan to introduce your child into the new program. This meeting will take place about a month before the transition. The new teachers will start to stop in and build relationships with your child, and the two weeks before the move-up the child will go into their new classroom for short visits when ratio allows to help ease the transition.

Transition to elementary school

As your PreK students get ready to enter elementary school we will host a handful of activities, such as: touring the elementary school, a visit from the Kindergarten teachers, holding a PreK graduation, and we will also do a Ready for Kindergarten study within Creative Curriculum. Please partner with us by having conversation with your child about this transition, bring them to family events for incoming Kindergarten families, and be in communication with your child’s school district about registration and their events.


General Procedure

The Early Learning Center is committed to each student’s success in learning within a caring, responsive, and safe environment that is free of discrimination, violence, and bullying. Our center works to ensure that all students have the opportunity and support to develop to their fullest potential and share a personal and meaningful bond with people in the school community.
Thoughtful direction and planning ahead are used to prevent problems and encourage appropriate behavior. Communicating consistent, clear rules and involving children in problem solving help children develop their ability to become self-disciplined. We encourage children to be fair, to be respectful of other people, of property, and to learn to understand the results of their actions.

Challenging Behavior

Children are guided to treat each other and adults with self-control and kindness. Each student at has a right to:

• • •

When a child becomes verbally or physically aggressive, we intervene immediately to protect all of the children. Our usual approach to helping children with challenging behaviors is to show them how to solve problems using appropriate and positive interactions. When discipline is necessary, it is clear, consistent and understandable to the child. We maintain a zero tolerance to bullying. If you have any concerns about this at any time, please report it to the Director of the Center.

Learn in a safe and friendly place
Be treated with respect
Receive the help and support of caring adults

Physical Restraint

Physical restraint is not used or permitted for discipline. There are rare instances when we need to ensure a child’s safety or that of others and we may restrain a child by gently holding her or him only for as long as is necessary for control of the situation. This will be done in a gentle manner.


Biting is a normal stage of development that is common among infants and toddlers – and sometimes even among preschoolers. It is something that most young children will try at least once.
When biting happens, our response will be to care for and help the child who was bitten and to help the biter learn a more appropriate behavior. Our focus will not be on punishment for biting, but on effective behaviors that address the specific reason for biting.

All biting incidents are documented by the teachers and reported to the Executive Director. Notes will be written to the family of the child who was bitten and the biter’s family. We will work together with the families of each to keep them informed and to develop strategies for change. In extreme cases where the biting poses a significant risk to the other children in the room, we reserve the right to suspend and/or expel the child who has bitten as provided below.

Respectful Behavior

All children and families will be treated with respect and dignity. In return, we expect the same from all of our families. We will not tolerate hostile or aggressive behavior. If this occurs, we reserve the right to ask you to control your behavior or to remove your children from our care.

Notification of Behavioral Issues to Families

Incidents of problematic behavioral issues will be documented by the child’s teacher and reported to the Executive Director. If a child’s behavior/circumstance is of concern, communication will begin with the parents as the first step to understanding the child’s individual needs and challenges. We will work together to evaluate these needs in the context of our program. In certain situations, such as continuous behavioral issues, we may ask the family to engage and work with a social worker or other early childhood professional to assist in developing a plan to correct the behavioral issues.

Suspension and/or Expulsion

On rare occasions, a child’s behavior may warrant suspension and/or expulsion from the Early

Learning Center. The decision to suspend and/or expel a child will be made by majority vote of the

Board of Directors after consultation with the Executive Director, the child’s teacher and/or parents.

Examples of instances that may warrant suspension and/or expulsion include but are not limited to:

• •

A child appears to be a danger to others, such as repetitive or extreme biting or other aggressive behaviors, etc.
A child brings a dangerous weapon to school.
Continued care could be harmful to, or not in the best interest of the child as determined by a medical, psychological, or social service personnel.

Undue burden on our resources and finances for the child’s accommodations for success and participation.

While the Early Learning Center will attempt to make reasonable efforts, as set forth above, to work with the parents and the child on the existing behavioral problems or other issues prior to the suspension and/or expulsion, the Early Learning Center reserves the right to suspend or expel a child without notice if circumstances warrant the immediate suspension or expulsion.

Resources for Behavioral Issues

As a school we work with psychotherapist Mia Wilson to learn tools to help us in the classrooms to elevate challenging behaviors. Mia offers two free counseling sessions for families who find themselves needing support. We work as a team with Mia, parents, teachers, and the school director to find tools that will help our students to best participate in our school program in a way that is safe for all and promotes every child to be able to thrive in their learning environments. For more information about Mia please see



Immunizations are required according to the current schedule recommended by the U.S. Public Health Services and the American Academy of Pediatrics, Every January, we check with the public health department or the American Academy of Pediatrics for updates of the recommended immunization schedule. Our state regulations regarding attendance of children who are not immunized due to religious or medical reasons are followed. Children who are not immunized are excluded from coming to school during outbreaks of vaccine preventable illness as directed by the state health department. These families will also sign a exemption from being immunized to be put in their child’s file.

Immunization records are required to be up to date as your child receives them. Within 14 days of each new school year we are required to have a new immunization record on file for your child. 


Routine physicals are required according to the current recommendations of the American Academy of Pediatrics, A copy of your child’s physical should be received before but must be received no later than six weeks after your child begins the program.
A new physical form needs to be given to the ELC within 14 days of each new school year to be filed for your child.

Illness Policy

Sick children may not be dropped off for care at the ELC. We understand that it is difficult for a family member to leave or miss work, but this policy needs to be enforced in order to protect other

children. The center has the right to refuse a child who appears ill at drop-off. You will be called and asked to retrieve your child if your child exhibits any of the following symptoms. Please pick up your child within 30 minutes of being contacted. This is not an all-inclusive list. We will try to keep your child comfortable but he/she will be excluded from all activities until you arrive. If illness is spreading through the school we will communicate to the parents what illness we are seeing at the program. We will not give details of which child or classroom.

  • The child doesn’t feel well enough to take part in normal activities (such as; overly tired, fussy or won’t stop crying).

  • The child needs more care than teachers and staff can give, and still care for other children.

  • Fever of 100.5

  • Diarrhea – stools with blood or mucus, and/or uncontrolled, unformed stools that 

    cannot be contained in a diaper/underwear or toilet.

  • Vomiting – green or bloody, and/or two or more times during the previous 24 hours.

  • Mouth sores caused by drooling.

  • Rash with fever, unless a physician has determined it is not a communicable 


  • Pink or red conjunctiva with white or yellow eye discharge, until on antibiotics for 

    24 hours.

  • Impetigo, until 24 hours after treatment.

  • Strep throat, until 24 hours after treatment.

  • Head lice, until treatment and all nits are removed.

  • Scabies, until 24 hours after treatment.

  • Chickenpox, until all lesions have dried and crusted.

  • Hand Foot and Mouth, until the child is fever free, has not had a new sore appear for 24 hours,

    and sores have dried and crusted.

  • Pertussis (Whooping Cough), until five days of antibiotics.

  • Hepatitis A virus, until one week after immune globulin has been administered. 

    Children who have been ill may return when:

  • They are free of fever without the use of fever reducers, vomiting and diarrhea for 24 hours.

  • They have been treated with an antibiotic for 24 hours.

  • They are able to participate comfortably in all usual activities.

  • They are free of open, oozing skin conditions and drooling (not related to 

    teething) unless:

  • The child’s physician signs a note stating that the child’s condition is not contagious and the

    child’s illness and symptoms are not on the above list.

  • The involved areas can be covered by a bandage without seepage or drainage through the


  • If a child had a reportable communicable disease, a physician’s note stating that the child is no

    longer contagious and may return to our care is required.

    There are no exceptions made for our sick policy. If your child is sick please respect this policy and wait to bring your child back to school until you are confident that they can partake

happily and not spread sickness to others in the community. We need everybody's help to keep sickness at bay.

Allergy Prevention

Families are expected to notify us regarding children’s food and environmental allergies. Families of children with diagnosed allergies are required to provide us a letter detailing the child’s symptoms, reactions, treatments and care. A list of the children’s allergies will be posted in the main area and kitchen. We are trained to familiarize ourselves and consult the list to avoid the potential of exposing children to substances to which they have known allergies.


Medications will only be administered with a completed Medication Administration form in which your doctor has specified the frequency and quantity of dosages. This includes all medications including and not limited to; fever reducers, laxatives, teething tablets, diaper cream used to treat a rash, skin lotions used to treat a rash, inhalers, epi-pens, Benadryl, antibiotics, vitamins, and more. Medicine has to be administered and recorded by a trained staff member who has been delegated to by our school’s nurse. Medicine will only be administered as directed by a doctor and not given to children diluted in a drink.

Communicable Diseases

When an enrolled child or an employee of the center has a (suspected) reportable disease, it is our legal responsibility to notify the local Board of Health or Department of Public Health. We will take care to notify families about exposure so children can receive preventive treatments. Included among the reportable illnesses are the following: Bacterial Meningitis, Botulism, Chicken Pox, Diphtheria, Heamophilus Influenza (invasive), Measles (including suspect), Meningoccocal Infection (invasive), Poliomyelitis (including suspect), Rabies (human only), Rubella Congenital and Non-congenital (including suspect), Tetanus (including suspect), H1N1 Virus , any cluster/outbreak of illness.

Hand Washing

Hand washing is one of the best tools in controlling the spread of infections. We ensure that all of the children perform good hand washing, which will greatly reduce the amount of sickness in your facility. The technique: Use soap and warm running water. Rub your hands vigorously for 20 seconds when soaped. Wash all surfaces, including the backs of hands, wrists, between fingers, and under fingernails. Rinse your hands well. Dry your hands with a paper towel. Turn off the water, using a paper towel, instead of bare hands.

Please wash your child’s hands when they arrive at the facility and when you pick them up.

Our staff ensures that the children’s hands are washed after they use the toilet and before they eat or drink. We wash the children’s hands for them if they are too young to do it for themselves. We also teach children that good hand washing controls the spread of germs.



Please dress your child in practical clothing that allows for freedom of movement and is appropriate for the weather. Your child will be involved in a variety of activities including: painting, outdoor play, sand, weather, and other sensory activities. Our playground is used as an extension of the center, and daily programs are conducted outside whenever weather permits.

One particular aspect of concern is the risk associated with children’s clothing that may become entangled with climbing or sliding equipment that could lead to choking or other serious harm. All drawstrings from children’s clothes should be removed as a precaution.
Sandals and flip-flops are not appropriate for center play and make it difficult for your child to participate in some activities.

Extreme Weather and Outdoor Play

Outdoor play will not occur in inclement weather, as followed by the safety weather chart.

Additionally, outdoor play will be cancelled if the air quality rating is 100 or higher.

Communal Water-Play

Communal, unsupervised water play is prohibited. Supervised children are permitted to engage in water-play. Precautions are taken to ensure that communal water-play does not spread communicable infectious disease.


Safety is a major concern in child care, so daily safety inspections are completed inside and outside the center area in order to prevent injuries. First aid will be administered by a trained caregiver in the event that your child sustains a minor injury (e.g., scraped knee). You will receive an incident report outlining the incident and course of action taken. If the injury produces any type of swelling or needs medical attention, you will be contacted immediately. Please inform us if your child sees a doctor due to a school related injury so we can document it appropriately. Each classroom is equipped with a first aid kit meeting state regulations.

In the event of a serious medical emergency, the child will be taken to the hospital immediately by ambulance, while we will try to contact you or an emergency contact.


The poisons in secondhand smoke are especially harmful to infants and young children’s developing bodies, therefore the indoor and outdoor center environment and vehicles used by the center are non- smoking areas at all times. The use of tobacco in any form is prohibited on the center’s premises.

Prohibited Substances

The use of alcohol or illegal drugs is prohibited on the center’s premises. Possession of illegal substances or unauthorized potentially toxic substances is prohibited. Any adult who appears to be

inebriated, intoxicated, or otherwise under the influence of mind-altering or polluting substances is required to leave the premises immediately.

Dangerous Weapons

A dangerous weapon is a gun, knife, razor, or any other object, which by the manner it is used or intended to be used, is capable of inflicting bodily harm. Families, children, staff or guests (other than law enforcement officers) possessing a dangerous weapon will not be permitted onto the premises.
In cases that clearly involve a gun, or any other weapon on our premises, the police will be called and the individual(s) involved will be immediately removed from the premises. This policy applies to visible or concealed weapons.

Respectful Behavior

All children and families will be treated with respect and dignity. In return, we expect the same from all of our families. We will not tolerate hostile or aggressive behavior. If this occurs, we reserve the right to ask you to control your behavior or to remove your children from our care.

Child Custody

Without a court document, both parents/guardians have equal rights to custody. We are legally bound to respect the wishes of the parent/guardian with legal custody based on a certified copy of the most recent court order, active restraining order, or court-ordered visitation schedule. We will not accept the responsibility of deciding which parent/guardian has legal custody where there is no court documentation.

Legal Disputes between Parents/Guardians

As your child's school provider our main interest is the well-being of your child. We will not be involved in child custody disputes, divorces, separations, or any other legal dispute between parents/ guardians. Other than complying with an order of the court, we will not write letters, testify, or otherwise provide support in any legal dispute between parents/guardians.

Suspected Child Abuse

We are required by law to report all observations of suspected child abuse or neglect cases to the appropriate state authorities if we have reasonable cause to believe or suspect a child is suffering from abuse or neglect or is in danger of abuse or neglect, no matter where the abuse might have occurred. The child protective service agency will determine appropriate action and may conduct an investigation. It then becomes the role of the agency to determine if the report is substantiated and to work with the family to ensure the child’s needs are met. Our center will cooperate fully with any investigation and will maintain confidentiality concerning any report of child abuse or neglect.

If you suspect abuse or neglect happening to a child please call 1-844-CO-4-KIDS to report it.

Lost or Missing Child


In the unlikely even that a child becomes lost or separated from a group, all available staff will search for the child. If the child is not located within 10 minutes, the family and the police will be notified.

Fire Safety

Our center is fully equipped with alarms, lights and rolling cribs etc.

Our fire evacuation plan is reviewed with the children and staff on a monthly basis. In the case of a fire in the building the teachers will evacuate the building with their students, once the director has all the children and staff accounted for outside of the building the children and staff will walk to the Jewish Community Center at 435 W Main St, Aspen, CO 81611 to be reconnected with parents.


In the case of an unsafe circumstance happening outside of the yellow brick building the school will be placed on Lock-Out. At this point the people inside of the building will remain safely in the building. No one will be let into the building during a lock out. The Director will be in communication with parents of the ELC and when the lock-out has lifted parents will once again be let into the school.


In the case of immediate danger in the school building the school will be placed on a lock-down. The classrooms will all be locked and the teachers will keep their students out of sight from windows and doors. Once the police have opened and released the teacher and students from the classroom because the danger has been cleared the lock-down will be lifted. At no time during a lock-down will any person be allowed in or out of the building unless emergency personal. The teachers of the ELC are trained to minimize fear for the children in such a situation.


If there is a need to evacuate the Yellow Brick building the staff and students of the ELC will safely evacuate to the Jewish Community Center at 435 W Main St, Aspen, CO 81611. Parents/emergency contacts will be informed of the evacuation and able to pick their child up at that location.

Emergency Transportation

In the event your child needs to be transported due to a medical emergency, if no other authorized person can be contacted and the need for transportation is essential, an ambulance will be called for transportation. A proper escort will accompany and remain with the child until a family member or emergency contact arrives.

Early Learning Center Complaint/Grievance Procedure for Parents

If a parent or staff person has a worry, concern, suggestion or complaint, we want to address the problem immediately, directly, clearly, and respectfully. We understand that conflict cannot always be avoided, and that not everyone has the same personality style when dealing with issues. We are committed to a process whereby we can work out differences in a fair, compassionate, and timely manner.
If you have a complaint or grievance please follow the below procedure:

  1. If the problem is simple or minor, you should first talk directly to the person involved. It is

    important that each person has a chance to speak, and that each person not just hear, but also listen. It can be helpful to repeat the persons words back so that it is evident that a person is attempting to understand (and in fact that the person actually does or does not understand). Pick an appropriate and conductive time, and talk with an open mind. Be willing to work out an agreement as well as compromise if and when necessary. It may mean you give a little from your position and they give a little from their position. Be mindful of your tone, body language, and intentionality at all times. Gossip and carrying grudges are to avoided at all cost. Work to not take things personally or to pass judgments. It can be helpful to give others the benefit of the doubt. Sometimes it helps to pick your battles. At no time is it helpful to lose your temper. Count to 10 or take a break if necessary.

  2. If the situation does not get resolved, you should then talk to the lead teacher in the classroom. Schedule an appointment and review the problem and what steps you have taken to try to work things out.

  3. If the situation does not get resolved at that time, you should then go to the Director. Schedule an appointment and review the problem and what steps you have taken to try to work things out.

  4. If the meeting with the Director does not solve the problem the next step is to go to an officer of

    the ELC’s Board of Directors.

  5. If you or the Director believe that this is a subject that needs to be reviewed by the Executive

    Board of Directors, then schedule an appointment. The ELC Board of Directors has the final authority regarding all parent or staff differences and disputes. The ELC Board of Directors also has the authority to call in a mediator if deemed necessary.

If a parent or a staff member believes that an ELC school policy or procedure is wrong, unfair, not correct, or illegal then they need to follow this procedure:

  1. Write down the policy, rule, or situation that you feel needs to be changed.

  2. Write the reasons you believe there needs to be an adjustment or change in the policy, situation or


  3. Write how you would change the policy so that your concerns are addressed. Specifically state

    what you would do differently and how you would make this policy better.

  4. Schedule an appointment with the Director to discuss your concerns.

  5. If you or the Director believe that this is a subject that needs to be reviewed by the Board of

    Directors, then schedule an appointment and your concerns will be directly addressed.

  6. The ELC Board of Directors has the final authority regarding all ELC school policies. The ELC

    Board of Directors also had the authority to call in a mediator if deemed necessary.

  7. Any problems not resolved locally, including the reporting of suspected licensing complaints,

    should be referred to the:

Colorado Department of Human Services, Division of Child Care at 1575 Sherman St. First Floor
Denver, CO 80203-171
or call 1-303-866-5948

Center Policies
Our center policies not included in this handbook are reviewed annually and updated as needed. They are available for review upon request to the center Director.